Frequently Asked Questions
Everything you need to know about shopping with reasn.
What is the standard shipping timeframe?
We offer standard shipping which typically takes 3 to 5 business days for domestic orders. International shipping times vary by location, usually ranging from 7 to 14 business days.
What is your return policy?
We accept returns within 30 days of delivery. Items must be in their original condition, unworn, and with all tags attached to qualify for a full refund.
How do I determine my correct size?
Each product page features a detailed size guide with measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
At reasn, we prioritize ethical manufacturing. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes to minimize our environmental footprint.
Can I track my order after it has shipped?
Yes, once your order is dispatched, you will receive an email containing a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.